SHIPPING RATES
UK- £6
EU - £30
WORLDWIDE -£18
Orders within the UK will be shipping via Royal Mail, you will be notified as soon as your item has been shipped and send a link to track your order. An option to pick up your order in Central London is also available.
All order going to the EU will be send via DHL delivery services.
Orders to all other countries will be send via Royal Mail which will pass on the package to your local delivery service.
Please be aware of any custom and duty fees that may apply to your order. We are not responsible for any returned or unpaid customs fees.
Returns and damage policy
Because pieces are created on a made-to-order we do not accept returns. Only in exceptional circumstances
If a customer wishes to swap an item, have an item resized or metal re-plated then extra charges will occur unless the fault lies with the studio
Bespoke returns will not be accepted. By paying the deposit you agree to the terms and conditions stated herein
Please do not hesitate to contact studio@matildalittle.com with any questions concerning delivery and care of any piece